Client Success Manager / Account Manager |
| Location: | Indianapolis, IN |
| Type: | Full Time |
| Department: | Account Management |
| Description: | The Client Success Manager is responsible for guiding customers toward an effective blogging program.
This position proactively coaches and implements blogging and marketing best practices with clients to increase usage, satisfaction, results and retention.
Success Managers are measured by their ability to retain and expand customer programs.
The ideal candidate possesses online marketing acumen, top-notch multi-tasking skills, excellent relationship-building skills, and can think and perform at both a tactical and strategic level.
|
| Qualifications: | *4 year college degree
*At least 4-5 years business experience in account management or marketing role
*Experience managing multiple client relationships
*Internet and interactive marketing fluency
*Ability to read and analyze analytics such as Google or Omniture reports
*Ability to deal with ambiguity and proven experience with strategic thinking and complex decision-making
*Excellent oral and written communication skills
*Desire to contribute immediately in a fast paced, rapid change environment
*High energy level, enthusiasm, and passion for the business
|
|
|
|
|
